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When a new customer buys equipment from ARAS, it marks the beginning of an important relationship. We place great emphasis on our after-sales service, ensuring that each customer’s expectations are satisfied in every respect.
Our commitment to service:
• We aim to ensure delivery within 24 hours of 100% of vital spare parts
• 24/7 response to emergency calls
• Routine quotations provided within 24 hours.
• Regular customer satisfaction surveys to ensure ongoing QA
• Preventive, repair & overhaul maintenance programmes to suit every need
Our team comprises highly skilled manufacturer-trained technicians and a dedicated after-sales team in our fully stocked spares shop. Customers can rest assured that any requirements for maintenance or spares will be handled rapidly and in an expert fashion.